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Delivery Driver Assistant

Delivery Driver Assistant

Distribution
Permanent
Full time
Crawley
£12.71 ph+ bonus + benefits

The Role

Join our delivery service team at Dreams as a Delivery Assistant. You`ll play a key role in serving our customers, ensuring their perfect bed is delivered without a hitch.

  • Competitive salary: £12.71 hourly rate plus discretionary monthly bonus.
  • Contracted to 38.75 hours per week including alternate Saturdays - no Sundays!
  • Hit the road in a 3.5-tonne van with your driver, delivering with a customer-first attitude.
  • Represent the Dreams brand professionally during every delivery, making sure all interactions are warm and friendly.
  • This role is physical; you`ll be lifting items like mattresses, sofa beds, and furniture, but don`t worry, our vehicles are pre-loaded to help you on your way.
  • Become an A* assembler with our training, so you can build bedroom furniture in customer homes. You`ll be the one making sure their bed is as comfy as can be!
  • Go the extra mile by providing exceptional service and building rapport with customers, so we know we really made their dreams come true.

In your dream role, you`ll also receive:

  • Staff discount
  • 24-hr Retail Trust helpline and resources
  • Enhanced maternity and paternity pay

The Person

This is the type of person we`re dreaming of:

  • People first - Friendly with a passion for customer service.
  • Confident - At ease with customers, offering top notch customer service.
  • Experienced - Confident with heavy goods installation and assembly. Knowledge of home delivery is a plus.
  • Flexible - Available to work varied hours, including Saturdays.

About Dreams

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button.

You`ll join our expert team who deliver 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. So if you`re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.

Dreams. Love your job.

We can’t promise breakfast in bed

But, we can promise these:

Wellbeing that works

It’s not something we sweep under the bed – it’s central to how we look after each other.

Perks you can pick

Life looks different for everyone, so we give you options.

Room to grow

Your career should feel as supportive as one of our mattresses.

Extra goodies

Every department has its own set of additional perks too.

Wellbeing that works

Wellbeing that works

Sleep comes easier when you know you’re supported.

Every colleague gets free access to the Retail Trust wellness hub, giving you round-the-clock care for both body and mind. Need to see a GP at 3am? Sorted. Need confidential counselling or expert financial advice? That’s covered too. You’ll also have access to wellbeing resources, self-care tools, and a helpline whenever you need to talk things through. Because life happens, and we’ll make sure you’ve got the support to handle it – not just at work, but everywhere else too.

Perks you can pick

Perks you can pick

We know everyone recharges in different ways.

That’s why we’ve built flexibility right into our benefits. Need a few more duvet days? You can buy extra holiday. Prefer peace of mind? Opt into private healthcare for you and your family. Looking to plan ahead? Make use of our savings and loans schemes to make life’s bigger dreams easier to reach. However you like to look after yourself – time off, top-ups or a little extra security – we’ve got options to make it work for you.

Room to grow

Room to grow

Your career should feel like a journey, not a dead end.

That’s why we invest in training and development that helps you stretch your skills and reach your next goal – whatever that looks like. You’ll have access to workshops, mentoring, leadership programmes and apprenticeships that lead to recognised qualifications. Because at Dreams, growing your career should feel as natural as getting a good night’s sleep.

Extra goodies

Extra goodies

Every department has its own little Dream extras.

In Retail, you’ll find competitive salaries, uncapped commission and peak incentives that make going above and beyond worth it. In Distribution, there are performance-related bonuses and recognition awards for those who go the extra mile. In Bedquarters, you’ll enjoy hybrid working, annual bonuses and colleague discounts. And in our Bed Factory, you’ll get hands-on support and full training to help you master your craft. Wherever you work, you’ll find benefits that fit your role, reward your effort and help you feel right at home.

Where you’ll be working

Here is where you’ll be based, whether that’s Bedquarters, or our Bed Factory or one of our stores.

Dreams Crawley

Gatwick Road

Crawley

RH10 9PQ

Don’t just take our word for it

“I’ve learned so much .”

“I’ve learned so much .”

“Everyone helps each other — whether it’s lifting heavy frames or sharing tips on how to guide customers through our SleepMatch process. I’ve learned so much about product knowledge, customer care, and teamwork. It feels like being part of something bigger.”

Kacey PhelpsStore Team Leader

“Such a positive experience…”

“Such a positive experience…”

“Working in store at Dreams has been such a positive experience. I love helping someone choose the perfect mattress or bed — there’s something really rewarding about knowing you’ve helped someone sleep better. The team’s supportive, and there’s a real focus on learning and growing.”

Sophie McDonaldSleep Expert

“I’ve learned so much .”

“I’ve learned so much .”

“Everyone helps each other — whether it’s lifting heavy frames or sharing tips on how to guide customers through our SleepMatch process. I’ve learned so much about product knowledge, customer care, and teamwork. It feels like being part of something bigger.”

Kacey PhelpsStore Team Leader

“Such a positive experience…”

“Such a positive experience…”

“Working in store at Dreams has been such a positive experience. I love helping someone choose the perfect mattress or bed — there’s something really rewarding about knowing you’ve helped someone sleep better. The team’s supportive, and there’s a real focus on learning and growing.”

Sophie McDonaldSleep Expert
“I’ve learned so much .”
“Such a positive experience…”
“I’ve learned so much .”
“Such a positive experience…”