Sales Assistant - New Cross

Retail

Permanent

Full time

New Cross

£30,000pa OTE

The Role

Your dream role

Help customers feel at home and find the bed that’s right for them. You’re the friendly bed expert who turns their “just browsing” into the moment they discover the perfect bed.

How you’ll help the nation sleep better

Welcome customers and understand what they really need.

Use Sleepmatch technology and your product knowledge to recommend the right mattress.

Offer friendly, expert advice and build trust throughout each visit.

Keep the store looking fresh, tidy and inviting.

The Person

The dream qualities

We’re dreaming of someone who’s:

Warm, positive and naturally great with people.

A confident listener and communicator.

Motivated to learn, grow and achieve targets.

A supportive team player who helps make work fun and inclusive.

A brilliant communicator who puts customers first.

Able to work 38.5 hours per week, with the flexibility to work shifts across any day of our 7-day trading week.

In return we offer you

Competitive on target earnings

Generous staff discount, plus savings on restaurants, holidays, and shopping

24-hour Retail Trust helpline and resources

Buy-in schemes for extra holiday, private healthcare, or savings and loans

About Dreams

What makes Dreams different

Since 1985, we've been making bedtimes better, and we're not hitting the snooze button anytime soon. Backed by Somnigroup, the world's largest bedding provider, we sell over 14,000 mattresses, bases and headboards every week.

With over 200 stores nationwide, you'll be part of a team of sleep-savvy Bed Experts in a fun, friendly environment where every dreamer makes a difference. If you're bonkers about beds, keen on your kip and passionate about people, Dreams could be the perfect place for you.

Dreams. Love your job.

We can’t promise breakfast in bed

But, we can promise these:

Wellbeing that works

It’s not something we sweep under the bed – it’s central to how we look after each other.

Perks you can pick

Life looks different for everyone, so we give you options.

Room to grow

Your career should feel as supportive as one of our mattresses.

Extra goodies

Every department has its own set of additional perks too.

Wellbeing that works

Sleep comes easier when you know you’re supported.

Every colleague gets free access to the Retail Trust wellness hub, giving you round-the-clock care for both body and mind. Need to see a GP at 3am? Sorted. Need confidential counselling or expert financial advice? That’s covered too. You’ll also have access to wellbeing resources, self-care tools, and a helpline whenever you need to talk things through. Because life happens, and we’ll make sure you’ve got the support to handle it – not just at work, but everywhere else too.

Perks you can pick

We know everyone recharges in different ways.

That’s why we’ve built flexibility right into our benefits. Need a few more duvet days? You can buy extra holiday. Prefer peace of mind? Opt into private healthcare for you and your family. Looking to plan ahead? Make use of our savings and loans schemes to make life’s bigger dreams easier to reach. However you like to look after yourself – time off, top-ups or a little extra security – we’ve got options to make it work for you.

Room to grow

Your career should feel like a journey, not a dead end.

That’s why we invest in training and development that helps you stretch your skills and reach your next goal – whatever that looks like. You’ll have access to workshops, mentoring, leadership programmes and apprenticeships that lead to recognised qualifications. Because at Dreams, growing your career should feel as natural as getting a good night’s sleep.

Extra goodies

Every department has its own little Dream extras.

In Retail, you’ll find competitive salaries, uncapped commission and peak incentives that make going above and beyond worth it. In Distribution, there are performance-related bonuses and recognition awards for those who go the extra mile. In Bedquarters, you’ll enjoy hybrid working, annual bonuses and colleague discounts. And in our Bed Factory, you’ll get hands-on support and full training to help you master your craft. Wherever you work, you’ll find benefits that fit your role, reward your effort and help you feel right at home.

Where you’ll be working

Here is where you’ll be based, whether that’s Bedquarters, or our Bed Factory or one of our stores.

New Cross

Don’t just take our word for it

“I will forever be thankful to Dreams for giving a 16-year-old a sales role in a field I had no knowledge of and supporting and believing in my leadership ability to be the manager of three stores and have a career within the business.”

ReeceStore Manager

“I've had multiple opportunities to travel and learn with my team, and we all look out for each other like good teams should. I've honestly never had a career I felt genuinely seen. Thank you Dreams.”

NaomiBed Expert

"There’s no better time to work for Dreams. It’s a company with a vision that leads sleep innovation, listens, rewards, celebrates and empowers its people to deliver in a customer-centric role."

RichardStore Manager