Distribution

Where sweet Dreams

Where sweet DreamsWhere sweet Dreams

From warehouse floors to front doors, Distribution is where teamwork, graft and a lot of heavy lifting keep the nation sleeping soundly.

We always go the extra mile

Our state-of-the-art 260,000sq ft Central Service Centre in the West Midlands is the beating heart of a network that spans six support hubs and twelve Delivery Service Centres nationwide.

Together, we deliver almost 500,000 orders to our customers every year. Now that’s a lot of Zzzs.

Our Distribution network is made up of:

  • Warehouse Managers, Supervisors and Operatives keeping everything moving
  • Administrators who know where every order needs to be
  • Drivers and Delivery Assistants who get the job done with skill (and a smile)
We always go the extra mile

Every bed has a story.

Here are a few of ours.

“I’ve learned so much .”

“I’ve learned so much .”

“Everyone helps each other — whether it’s lifting heavy frames or sharing tips on how to guide customers through our SleepMatch process. I’ve learned so much about product knowledge, customer care, and teamwork. It feels like being part of something bigger.”

Kacey PhelpsStore Team Leader

“Such a positive experience…”

“Such a positive experience…”

“Working in store at Dreams has been such a positive experience. I love helping someone choose the perfect mattress or bed — there’s something really rewarding about knowing you’ve helped someone sleep better. The team’s supportive, and there’s a real focus on learning and growing.”

Sophie McDonaldSleep Expert

“I’ve learned so much .”

“I’ve learned so much .”

“Everyone helps each other — whether it’s lifting heavy frames or sharing tips on how to guide customers through our SleepMatch process. I’ve learned so much about product knowledge, customer care, and teamwork. It feels like being part of something bigger.”

Kacey PhelpsStore Team Leader

“Such a positive experience…”

“Such a positive experience…”

“Working in store at Dreams has been such a positive experience. I love helping someone choose the perfect mattress or bed — there’s something really rewarding about knowing you’ve helped someone sleep better. The team’s supportive, and there’s a real focus on learning and growing.”

Sophie McDonaldSleep Expert
“I’ve learned so much .”
“Such a positive experience…”
“I’ve learned so much .”
“Such a positive experience…”

We can’t promise breakfast in bed

But, we can offer this:

Wellbeing that works

It’s not something we sweep under the bed – it’s central to how we look after each other.

Perks you can pick

Life looks different for everyone, so we give you options.

Room to grow

Your career should feel as supportive as one of our mattresses.

Extra goodies

Every department has its own set of additional perks too.

Wellbeing that works

Wellbeing that works

Sleep comes easier when you know you’re supported.

Every colleague gets free access to the Retail Trust wellness hub, giving you round-the-clock care for both body and mind. Need to see a GP at 3am? Sorted. Need confidential counselling or expert financial advice? That’s covered too. You’ll also have access to wellbeing resources, self-care tools, and a helpline whenever you need to talk things through. Because life happens, and we’ll make sure you’ve got the support to handle it – not just at work, but everywhere else too.

Perks you can pick

Perks you can pick

We know everyone recharges in different ways.

That’s why we’ve built flexibility right into our benefits. Need a few more duvet days? You can buy extra holiday. Prefer peace of mind? Opt into private healthcare for you and your family. Looking to plan ahead? Make use of our savings and loans schemes to make life’s bigger dreams easier to reach. However you like to look after yourself – time off, top-ups or a little extra security – we’ve got options to make it work for you.

Room to grow

Room to grow

Your career should feel like a journey, not a dead end.

That’s why we invest in training and development that helps you stretch your skills and reach your next goal – whatever that looks like. You’ll have access to workshops, mentoring, leadership programmes and apprenticeships that lead to recognised qualifications. Because at Dreams, growing your career should feel as natural as getting a good night’s sleep.

Extra goodies

Extra goodies

Every department has its own little Dream extras.

In Retail, you’ll find competitive salaries, uncapped commission and peak incentives that make going above and beyond worth it. In Distribution, there are performance-related bonuses and recognition awards for those who go the extra mile. In Bedquarters, you’ll enjoy hybrid working, annual bonuses and colleague discounts. And in our Bed Factory, you’ll get hands-on support and full training to help you master your craft. Wherever you work, you’ll find benefits that fit your role, reward your effort and help you feel right at home.

Distribution for the nation

Looking to join the team that delivers dreams? Find your nearest site and see where your career could take you next.